"Technology should improve your life, not become your life"Harvey B. Mackay
JData offers a hardware/software service with different types of contracts:
JData offers the possibility to conclude long-term contracts with its customers for the maintenance of terminals, printers and barcode readers, ensuring timing of repair to suit different needs.
Among the various contractual options, the customer can always add:
It consists of an Online / On-site support, to resolve software problems, which provides a fixed number of hours pre-established with the customer, valid at the time of the contract stipulation, with a duration of 12 (twelve) months from the date of its signing. Those hours can be renewed on expiry
The service can also be provided using a software, which allows remote operation without the intervention of the technical staff close to the company / customer locations, greatly reducing service times
Each customer can choose an own personalized formula, with a different hour amount
Thanks to the specialized technical workshop and in cooperation with several distributors and partners, JData is able to offer assistance on major brands operating in the logistics sector as well as to program On-site repairs close to your companies, for a prompt resolution of any problems.
Our technicians can answer promptly to every request and offer timely repair timing, due to the wide availability of spare parts of major brands on the market.
Our lab provides service and repair assistance for any type and brand of device, related to the world of traceability and automatic identification: barcode printers and readers, palmtop, to be worn or in-vehicle phones, voice terminals, and wireless infrastructures. In addition, thanks to the ten-year experience in this industry, it offers the possibility to have repair and/or regeneration of obsolete terminals assistance and, early as possible, even for those one out of production
JData set itself as the only referent for all maintenance and assistance activities.
JData is a company specialised in the integration and optimization of resources and operational processes that characterize the logistics and transport chain. Therefore, we provide our customers with a contribution throughout the supply chain with appropriate actions on supply, inventory management, organization of the warehouse, transport and intralogistics processes planning.
Specifically, JData pays a special attention to the use of advanced instruments that by implementing complex analysis, further certify and ratify the results of the projects
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